Recent cases (slimmed)
NAD/BBB decisions to 11/29/24 (US dating) Cases Motts Snacks
Evian and 'carbon neutral'. Loeb & Loeb Jan 16, 2024
NYAG and JBS Foods Katten March 4, 2024*
Court Dismisses Greenwashing Action v Nike
Katten Muchin Rosenman/ Lex April 3, 2024
Goodness, nutrition, puffery GALA Apr16, 2024
A different take on MIU. GALA Apr 23, 2024
Lily is not 100% pure. NAD/ BBB Apr 15, 2024
'All Natural' not misleading Mintz May 3, 2024
FTC guidance on MIU July 2024
The legal battle over 'natural' Proskauer June 19, 2024
CarShield, Ice-T & the FTC. 7/31/24. Commercial here
NAD, Comcast & AT&T. 7/30/24. Commercial here
More on MIU. GALA/ Lex September 13, 2024
New ICC Code Sept 19, 2024; key changes here
NAD & Welch's Fruit Snacks. BBB Sept 30, 2024
Ad above here (may be taken down)
NY and 'certified.' FKK&S October 10, 2024
NAD & Finish #1 Recommended Oct 16, 2024
Venables MIU claims Nov 4, 2024 (audio)
Top 5 challenged claims 2024. Venable 10/17
Stay ADvised Issue 20 Davis Wright Tremaine Cases Welch's Fruit Snacks', Wheat Thins, Invitation Homes, AI various
NAD October case summaries Nov 12, 2024
When is a product beauty shot too beautiful?
FKK&S November 21, 2024. TBC (to be continued)
* Recommended read
Trump Presidency and Mandatory Climate Reporting
Seyfarth Shaw November 6, 2024
NY Court Dismisses NYAG's Green Lawsuit v. Pepsi
GALA November 6, 2024
FTC International Monthly Issued 11/28/24
Coca-Cola back in the dock. FKK&S Sept 2, 2024
FTC final rule bans fake reviews & testimonials 8/14
6 ways the Google antitrust ruling could change the internet
Washington Post August 7, 2024
AI
FTC Announces Operation AI Comply 9/25/24
AI in advertising. Venable LLP/ Lex June 2024
FCC proposes $8Mil fine forTelecom Co & political consultant
Venable/ Lex June 3, 2024
Disclosures Using AI-Generated Actors/Voices
Loeb & Loeb May 9, 2024
CARU and AI in ads and data Hunton May 6, 2024
Venables' Advertising Law Toolkit Feb 2024*
Comprehensive and comprehensible
Key Priorities for 2024. InfoLawGroup LLP. Jan 10, 2024
Top Sustainability Trends to Watch in 2024
Wilmer Hale Feb 20, 2024
What Advertising Law Issues Should You Prioritize in 2024?
Frankfurt Kurnit Klein & Selz. December 26, 2023
If you're reading this through 'international' eyes, i.e. you have some experience of other countries' advertising regulatory systems, we think it's fair to suggest - broadly and somewhat simplistically speaking - that if there's a line that separates self-regulation on the one hand and legislation on the other as the principal influences in advertising's oversight, then the U.S. system sits on or around that line, rather as Germany does, whereas many other European countries fall primarily into the self-regulatory 'camp'. In other words, both regulatory mechanisms are important and influential and both need to be understood, but in the case of the biggest (in terms of household spending) consumer market in the world there are inevitably some complexities arising from a) the federal system, which means, in the idiom, a bunch of state laws that are often the first to be activated in the event of a dispute b) the highly significant role of the Federal Trade Commission which somewhat 'looms' above all other players and c) the generally more litigious environment in U.S. commerce. So, while the U.S. is generally business-friendly, it's also a place where you need to keep your wits and lawyers around you.
There are three main pieces of federal legislation that govern marketing and advertising issues:
I. The Lanham Act. First in force on July 5, 1947. This is the federal statute that governs trademarks, service marks, and unfair competition. Also known as the Trademark Act and the emphasis is in that legal territory. The act is in four chapters: 1) The principal register, i.e. the main register of trademarks held by by the US Patent and Trademark Office 2) the supplemental register, which are trademarks that don't yet qualify for the principal register 3) general provisions and 4) the Madrid Protocol, the principal system for the registration of trademarks in multiple jurisdictions. For our purposes the key clauses are under Section 43a, now known as 15 U.S.C. §§ 1124–1125, extracted is 'any person who...(B) in commercial advertising or promotion, misrepresents the nature, characteristics, qualities, or geographic origin of his or her or another person’s goods, services, or commercial activities, shall be liable in a civil action by any person who believes that he or she is or is likely to be damaged by such act. The Wikipedia entry is here and 9 Key Questions About Lanham Act False Advertising Suits, courtesy of Kramer Levin Naftalis & Frankel/ ALM, is helpful.
II. The FTC Act. You can find the act itself here and its purpose and background here; the key section for our purposes is S5, which prohibits 'unfair or deceptive acts or practices in or affecting commerce.' Such terms and their parallel state counterparts regulate e.g. environmental claims in advertising. The advertising/ marketing section of the FTC's business guidance is essential reading as is the Division of Advertising Practices (the division that 'enforces the nation’s “truth-in-advertising” laws, which require advertisers to tell the truth and to back up their claims with reliable, objective evidence') and Competition and Consumer Protection Guidance Documents for more specific category-based issues and papers. These are 'administrative interpretations of the statutes and rules administered by the Commission, and they are advisory in nature.'
III. The Dodd-Frank consumer protection act, known as the Dodd-Frank but the full title is actually the Wall Street Reform and Consumer Protection act; the consumer protection element is related to 'abusive financial services practices.' The act itself is here and its Wikipedia entry, for those of us who like things as simple as possible, here.
In addition to federal laws, each state has its own unfair competition law to prohibit false and misleading advertising. Examples are California's Unfair Competition Law and False Advertising Law; some explanation and cases here from Klein Moynihan Turco LLP/ Lex March 22, 2023. See also ICLG's Consumer Protection Laws and Regulations 2023
ANA Children’s Advertising and Privacy Roundup*
Baker Hostetler November 19, 2024
UK And US Issue Joint Statement On Children's Privacy
Sheppard Mullin November 13, 2024
Marketing to Children (audio) Venable
Ad Law ToolKit Season 2, Episode 7 Nov 12, 2024
House Advances Children’s Privacy Bills. Hunton Sept 27, 2024
FTC Concerns over Marketing to Kids - It’s Not Just COPPA Anymore
BakerHostetler July 10, 2024. Important case & debate
From the FTC business guidance: 'If you advertise directly to children or market kid-related products to their parents, it’s important to comply with truth-in-advertising standards. Check out the FTC's resources about COPPA, the Children’s Online Privacy Protection Act, December 2022 commentary from K&L Gates/ Lex here and an update August 17, 2023 from Taft Stettinius & Hollister LLP here. The FTC also has a special page about food advertising to children and adolescents.' The full FTC children's section, which contains some important advice and reports of FTC activities in this space is here. The FTC highlight the International Consumer Protection Enforcement Network (ICPEN), a network of consumer protection agencies from over 60 countries, which developed Best Practice Principles for Marketing Practices Directed Towards Children Online (June 2020). See also the FTC's COPPA FAQs. Another significant influence in this context is The Children’s Advertising Review Unit of BBB National Programs (CARU), who publish guidelines which are 'widely recognized industry standards; their Compliance Warning regarding the use of AI in children's advertising and data is here - May 1, 2024. How is advertising to kids different? (audio July 12, 2023) from BBB National Programs 'discusses the nuances of monitoring this evolving marketplace.' The Children’s Food and Beverage Advertising Initiative (CFBAI) is another of the BBB's national programs; its participants undertake to advertise only products that meet CFBAI’s Uniform Nutrition Criteria - 2021 annual report here. Sitting alongside that programme is the CCAI, the Children’s Confection Advertising Initiative, whose participants publicly commit not to engage in child-directed advertising and not to advertise in elementary schools. A useful summary of issues in this children's rules territory is from Davis+Gilbert/ GALA December 7, 2023.
Some cases, commentary and news
Enhanced Child/ Teen Privacy Laws Should Put Businesses on Alert
Venable LLP/ Lex May 23, 2024
The Evolution of Advertising in the Children’s Space
BBB National Programs. May 14, 2024. Audio
What Every Company Should Know about Child & Teen Privacy in 2024
Venable LLP/ Lex March 15, 2024
KOSA & COPPA Updates. Keller & Heckman/ Lex March 6, 2024
Federal Children’s Privacy Requirements to Be Updated*
Squire, Patton Boggs Feb 27, 2024
Explainer: COPPA Rule Proposed Changes; BBB Jan 3, 2024
LA County takes on plastics makers; NY dismissal signals hurdles
DLA Piper November 19, 2024 (see below)
NY Court Dismisses NYAG's Green Lawsuit v. Pepsi
GALA November 6, 2024
Venables on green claims (podcast) October 25, 2024
Understanding Green Claims in Advertising Loeb & Loeb Oct 3, 2024
Greenwashing Lawsuit against Airline Preempted Under ADA*
Reed Smith/ Lex August 23, 2024
Coca-Cola back in the dock. FKK&S September 2, 2024
DLA Piper's Aug 2024 Environmental Advertising Claims Guide includes the US
The legislation most frequently engaged in what is busy legal territory is Section 5 of the FTC Act, or its state counterparts. The core related (non-binding, but frequentlyreferenced in actions) guidance is FTC's Guides for the Use of Environmental Marketing Claims, aka the 'Green Guides', which are from October 2012 and in the process of update. Helpful commentary and guidance on the issue here from Holland and Knight June 29, 2023.
Can You Make a "Recyclable" Claim if Recycling Facilities Accept the Product, But Don't Actually Recycle it? linked here is a helpful example from Frankfurt Kurnit Klein & Selz August 10, 2022, then countered in October 2022 by What Does "Recyclable" Really Mean? Court's Recent Opinion Diverges From FTC Guidance, the Northern District of Illinois holding that 'recyclable' does not require an understanding of the ability to recycle, just whether the product can be. Some consistency from the Northern District of California over a potential class action lawsuit against Coke's 100% recyclable claims (courtesy of GALA July 31, 2023) and an ongoing case against Colgate reported by Davis Wright Tremaine September 14, 2023 and more recently FKK&S commentary Feb 11, 2024. California's October 2021 SB343 bill re environmental advertising and criteria for recycling claims, including the use of the chasing arrows' symbol, is supported in January 2024 by CalRecycle's 'material characterization study' - commentary and access to the study here from GALA. The SEC, whose principal role is to protect investors, recently settled a greenwashing action against Keurig/ Dr. Pepper whose annual reports did not fully disclose recyclabilty aspects of its K-cup pods, as reported here by Proskauer Rose/ Lex September 17, 2024.
Voluntary Carbon Markets Joint Policy Statement and Principles. Covington/ Lex commentary here May 31, 2024
Back to California: New California Law Requires Disclosures When Making Certain Environmental Claims from Frankfurt Kurnit Klein & Selz/ Lex October 20, 2023 relates to 'net zero' or 'carbon neutral' claims and the supporting information that must be carried on websites from January 1, 2024. See update above and Making Green Claims? Keep in Mind New State Laws from Venable/ Lex Feb 5, 2024. Is Farm-Raised Fish "Sustainably Sourced"? from FKK&S September 2022 includes an important discussion on the use of the 'sustainable' term (not defined/ described in the Green Guides) and New Court Decision Regarding "Carbon Neutral" Advertising from Loeb & Loeb Jan 16, 2024 is in similarly sensitive territory and potentially deep water for Evian - maybe not so deep; earlier GALA commentary on the same case here and Morgan, Lewis & Bockius perspective here Feb 8, 2024.
Self-regulatory measures include a section 36 on environmental and provenance claims, the former of which reads 'Advertisers should avoid broad, unqualified environmental claims such as “green,” or “eco-friendly.” Other claims such as “degradable,” “recycled,” and “non-toxic,” should only be used when substantiated and properly qualified. See relevant Weiman cleaning products 'eco-friendly' and 'non-toxic' claims case here March 15, 2023 from BBB. Environmental certifications and seals of approval may be used if properly issued. Additional disclosures are needed if not issued by an independent third-party. Click here for specifics.
FTC final rule bans fake reviews & testimonials FTC 8/14
Venable on the above here 8/16
FTC Guides Concerning the Use of Endorsements and Testimonials in Advertising
FTC's Endorsement Guides: What People Are Asking
FTC Disclosures 101 for Social Media Influencers
Some more commentary, guidance and rulings
FTC fines car cos $10M; calls out influencers and endorsers
Venable LLP/ Lex August 6, 2024
Cameo Multistate Settlement re Endorsements. GALA July 28, 2024
BBB Can you read the fine print? Audio. July 10, 2024
Endorsement Guides - a year later. Hall Render July 17, 2024
Updated Endorsement Guides: 10 Key Takeaways. InfoLawGroup LLP
The BBB Advertising Code, set out in our following content section B, carries a number of rules related to comparisons, especially articles 2-5 and 12, 13 on price issues and articles 27 on superiority claims, comparatives, disparagement, 28 on objective superlative claims, and 29: subjective claims – puffery.
Some commentary and cases
Challenging Competitors’ Advertising. Venable April 15, 2024
NAD & Gatorade & BodyArmor Baker Hostetler Feb 14, 2024
Trash Talking Your Competitors: How Far Can You Go?
Trash Talk: Part 2. FKK&S Dec 1 and 5, 2023
NAD and Dr. Squatch. BBB/ NAD December 5, 2023
Court Downs Comparative Advertising and Copyright Claim, Follows with a Made in USA Chaser*
Finnegan, Henderson, Farabow, Garrett & Dunner, LLP August 16, 2023
NAD 2024 recap Sept 19, 2024 Baker Hostetler
There's a robust, well-resourced self-regulatory organisation (SRO), the Better Business Bureau, an independent, non-profit organisation which operates in much the same way as most SROs in Europe, albeit the BBB scope is broader than those; their advertising programmes are here. BBB publish a significant Advertising Code set out in our content section B, but the real action is from their unit The National Advertising Division, widely known as NAD, which 'has become the leading voice in providing guidance for truthful and transparent advertising.' Their database of decisions is under the auspices of BBB National Programs, which provides summaries of all case decisions from the National Advertising Division (NAD), National Advertising Review Board (NARB), Children’s Advertising Review Unit (CARU), Direct Selling Self-Regulatory Council (DSSRC), and Digital Advertising Accountability Program (DAAP). This piece - Nuts and Bolts of NAD Proceedings from Kilpatrick Townsend & Stockton LLP November 16, 2022 - is a helpful insight to how NAD works and the same firm's Hot Topics in Advertising Claim Substantiation of April 23, 2024 reports on a session with BBB that focused on NAD processes, sustainability and substantiation testing issues.
'Diversity washing' is the new greenwashing
Cooley Pubco/ Lex January 23, 2023
Expanding Accountability for DEIB in National Advertising
BBB National Programs Inc. September 2022
The above is helpful input to this issue as it includes reference to much of the research and debate around this sensitive topic. The National Advertising Division, part of the BBB's national programmes, has been consulting with regulators around the world including the ASA in the U.K. and 'beginning today, September 19, 2022, NAD joins CARU in holding advertisers accountable for advertising that portrays or encourages misleading and harmful social stereotyping, prejudice, or discrimination.' CARU (the Children's Advertising Review Unit, another of BBB's programmes) has recently begun monitoring child-directed advertising under their (relatively) new guidelines (published August 2021) and in that context now hold advertisers accountable for advertising that portrays or encourages misleading and harmful social stereotyping, prejudice, or discrimination. This Primark case related to gender sterotyping presentation on kids' clothes; this Moose Toys case finds that the advertiser presented both gender and racial stereotyping. NAD’s procedures are now revised to expressly recognise that its responsibility to analyse questions involving the truth or accuracy of national advertising includes “national advertising that is misleading or inaccurate due to its portrayal or encouragement of negative harmful social stereotyping, prejudice, or discrimination.” Commentary from GALA here. Latest NAD case related to Magic Tavern's 'Project Makeover' videogame here, courtesy of BBB July 28, 2023 and Terri Seligman of FKK&S restrained commentary on it here. The advertiser was required to take steps to request removal of ad content from third party unaffiliated websites.
This section to be built over coming weeks; ready Q3 2024. Meanwhile:
Some Last-Minute Advertising Tips for Black Friday
Frankfurt Kurnit Nov 27, 2024
Olympics Advertising - Don’t be Ambushed by Rule 40
Knobbe Martens July 18, 2024
The FTC Weighs In Again on “Up To” Claims
FKK&S July 9, 2024
When Great Promotion Ideas Go Wrong: The Aftermath
FKK&S May 10, 2024
Basics of Prize Promotions and Cause-Related Marketing
Presentation by Venable LLP Feb 7, 2024
Advanced Sweepstakes and Promotions
Venable LLP/ Lex March 5, 2024
Federal Agencies Increase Focus on Pricing Enforcement
Venable September 19, 2024
Drip Pricing, Surcharging, and the Push for “Total Price” Disclosures
Venable LLP May 17, 2024
Planning to advertise a fictitious former price? FKK&S May 15, 2024
California's Price Transparency Law. In force July 1, 2024
Venable's commentary on above May 15, 2024
Q&A: online advertising in USA
Linklaters LLP September 24, 2024
Ad Watchers: The best subject in advertising law: Is it puffery?
BBB National Programs Inc June 5 2024. Audio
Stay ADvised: Brand Protection & Advertising Law News. Davis Wright Tremaine LLP May 4, 2023
Above carries some interesting stuff on review sites, pricing and even NAD processes
In brief: prohibited and controlled advertising in USA. Crowell & Moring LLP/ Lex March 12, 2024
From the same company, same date Misleading advertising in the U.S.A.
Do you have a 'reasonable basis' for your advertising claims? Frankfurt Kurnit Klein & Selz PC. November 29, 2022
Key Takeaways | Advertising and Marketing. McDermott Will & Emery/ Lex Feb 22, 2023
Covers basic requirements, social media engagement, consumer reviews and promotions
Advertising & Marketing in the USA Frankfurt Kurnit Klein & Selz April 20, 2022
Email marketing in the crosshairs. Venable Oct 8, 2024 (audio)
FTC Issues Report on Data Practices of Social
Media and Video Streaming Services. Venable Sept 25, 2024
Legal and Privacy Considerations for Targeted Marketing
Wilson Elser September 3, 2024
A new path for Privacy Sandbox on the web July 22, 2024
Meta’s Ad-Free Subscription Violates Competition Law
Adam Satariano NYT July 1, 2024
Above bullets courtesy of Crowell & Moring LLP March 28, 2023, except the final bullets from the BBB and Gibson Dunn
1. SELF-REGULATION
2. LEGISLATION
BBB Code of Advertising - Summary
Each section of the BBB Code of Advertising is summarized here to help you select the parts of the Code that apply to your specific situations. Please click at the end of a paragraph to access the entire section in detail or click here to go directly to the full text version
1. Basic Principles of the Code
Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided. Click here for specifics.
2. Comparative Price, Value and Savings Claims
When comparing prices to one’s own former selling price, current price of others, list prices, wholesale prices, or to items which are imperfect, it is important to make sure that consumers have all the necessary information to make an informed purchase. In addition, when offering a price match guarantee, the offer should be made in good faith, include all necessary information to take advantage of it and not place an unreasonable burden on the consumer who wants to take advantage of the offer. Click here for specifics.
3. Comparison with own former selling price
When comparisons are made to a former selling price, it must be to a bona fide price that has been offered for a reasonable time. If no sales had been made at that price, the advertiser must be sure that the markup on the higher priced product is similar to other products. Click here for specifics.
4. Comparison with current price of identical products or services sold by others
Advertisers must be reasonably certain that the compared to price does not appreciably exceed the price at which substantial sales for the identical product have been made. Click here for specifics.
5. Comparison with current price of comparable products or services sold by the advertiser or by others
Advertisers must be reasonably certain that the compared to price does not appreciably exceed the price at which substantial sales for the comparable product have been made. Click here for specifics.
6. List Prices
List prices comparisons may mislead the consumer where they are not to a price at which substantial sales of the product have occurred. An advertiser can use a list-price non-deceptively where it does not claim a savings, and includes certain disclosures. Click here for specifics.
7. Imperfects, Irregulars and Seconds
A price comparison to an imperfect product must include a clear disclosure, among others, that such comparison applies to the price of the product if perfect. Click here for specifics.
8. "Factory to you," "factory direct," "wholesaler," "wholesale price"
Such phrases are appropriate under certain circumstances. For example, the phrase “factory to you” can be used where the advertiser actually makes the product. The phrase “wholesale price” can be used if that price is comparable to the price charged by wholesalers. Click here for specifics.
9. Sales
Retailers can advertise “sales” where they are offering a significant reduction in price for a limited period of time. At the end of the sale period, retailers can, in good faith, convert the sale price to a new regular price if they no longer claim a savings. Click here for specifics.
10. "Emergency" or "Distress" sales
Emergency sales must be for a limited period of time, and only include products that are affected by the emergency. The reason given for the sale must be true. Advertisers stating they are closing out a particular product can do so where the advertiser will no longer carry that product. Click here for specifics.
11. "Up to" price savings claims
When advertising, for example, savings of "up to 40%," at least 10% of the items must be available at 40% off. Advertisers may want to include a disclosure of both the minimum and maximum savings available to provide more information to consumers. Click here for specifics.
12. Lowest Prices, Underselling claims
Advertisers should avoid making unqualified lowest prices claims. One appropriate qualification is to promise truthfully that the advertiser will meet or beat a lower price sold by others. Click here for specifics.
13. Price equalling, meeting competitors' prices
When advertisers offer a price match guarantee, the offer should be made in good faith, include all necessary information to take advantage of it, and not place unreasonable burdens on the consumer who wants to take advantage of the offer. Click here for specifics.
14. Free
Use of the word free includes a requirement, among others, that the “free” item actually is free. When offered with the purchase of another item, the free item should not be paid for by an increase in the regular price of the other item. Click here for specifics.
15. Trade-in Allowances
If an advertiser offers to accept a trade-in when a consumer purchases an item, the advertiser must disclose all terms for the offer clearly and conspicuously. Click here for specifics.
16. Credit
Offering credit to consumers comes with numerous requirements which must be met. In addition, if promising “easy credit,” or “guaranteed financing” or like terms, the consumer should receive what is promised. Click here for specifics.
17. Extra Charges
To avoid confusion, the existence of any extra charges (such as delivery, assembly, postage and handling, etc.) should be clearly and conspicuously disclosed in an advertisement in immediate conjunction with the price. Click here for specifics.
18. Negative Option Plans, Continuity Plans and Automatic Shipments
Advertisements for a product or service that include an offer to sell consumers additional goods or services under a negative option should disclose all material terms of the negative option. Advertisers should avoid making vague or unnecessarily long disclosures that might include contradictory language. Click here for specifics.
19. Bait Advertising and Selling
A “bait” offer is one where the advertiser does not intend to sell the product, but instead to lure the consumer in to switch them to another product, usually at a higher price. Advertisers should avoid such offers. Click here for specifics.
20. Warranties or Guarantees
When using the term “warranty” or “guarantee” the advertiser should clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to the sale which could include putting it on the seller’s website. Advertisers should disclose any material limitations on a "satisfaction guarantee" or "money back guarantee" and define, for consumers, the meaning of claims such as "lifetime guarantee." Click here for specifics.
21. Layout and Illustrations
The illustrations and overall layout of advertising should enhance the consumer's understanding of the offers and accurately represent the featured products and services. Click here for specifics.
22. Asterisks
Asterisks can be used to provide additional information about the product or service. However, they should not be used to contradict or change the meaning of the original claim. Click here for specifics.
23. Abbreviations
Only commonly known abbreviations should be used in advertising. Click here for specifics.
24. Use or Condition Disclosures
Terms including “used,” “secondhand,” “rebuilt,” “reconditioned,” “as-is,” etc. have specific meaning. Advertisers should use them only in those circumstances and with appropriate disclosures. Click here for specifics.
25. "As-Is"
Advertisers must disclose clearly whenever they offer a product “as is.” Click here for specifics.
26. "Discontinued”
Advertisers must not describe products as “discontinued,” or by similar words unless the manufacturer has discontinued the product, or the retailer will discontinue offering it after clearing existing inventories. Click here for specifics.
27. Superiority Claims – Comparatives – Disparagement
Deceptively or falsely disparaging advertising of a competitor’s products or services must not be used. Comparisons should fairly reflect all aspects of the products or services equally. Click here for specifics.
28. Objective Superlative Claims
Claims that relate to tangible qualities and performance values of a product or service can be used when the advertiser has substantiation. An example of a claim requiring substantiation would be "#1 car sales in the city." Click here for specifics.
29. Subjective Claims – Puffery
Expressions of opinion or intangible qualities of a product or service do not need to be substantiated. Such claims include “we try harder” or “best food in the world.” Click here for specifics.
30. Testimonials and Endorsements
Advertisers should ensure that testimonials and endorsement are not misleading and represent the current opinion of the endorser. A consumer endorser’s experience should reflect what users generally achieve, unless there is a clear and conspicuous disclosure of what the expected results will be. Advertisers should not include claims in testimonials that they themselves cannot make and support. Click here for specifics.
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31. Rebates
Rebates are payments of money after the sale. Advertisers should clearly and conspicuously state the before-rebate cost as well as the amount of the rebate and include key terms that consumers need to know. Click here for specifics.
32. Business Name or Trade Style
Business names or trade styles should not contain words that would mislead the public. Words like “factory” or “wholesaler” should only be used under appropriate circumstances. Click here for specifics.
33. Contests and Games of Chance or Skill
Advertisers should publish clear, complete and concise contest rules and provide competent impartial judges to determine the winners. Contests that include the three elements of prize, chance and consideration (payment) are considered lotteries in violation of state and federal laws. Canadian law contains similar prohibitions. Click here for specifics.
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34. Claimed Results
Claims relating to performance and results should be backed up by reliable evidence. Click here for specifics.
35. Unassembled Products
Advertisers should disclose when merchandise requires partial or complete assembly by the consumer, e.g., "unassembled," "partial assembly required." Click here for specifics.
36. Environmental Benefit Claims
Advertisers should avoid broad, unqualified environmental claims such as “green,” or “eco-friendly.” Other claims such as “degradable,” “recycled,” and “non-toxic,” should only be used when substantiated and properly qualified. Environmental Certifications and seals of approval may be used if properly issued. Additional disclosures are needed if not issued by an independent third-party. Click here for specifics.
37. “Made in USA” Claims
"Made in USA," and similar terms used to describe the origin of a product must be truthful and substantiated. In general, all or virtually all of the product must be made in the USA. Qualified “Made in USA” claims can made be under certain circumstances and with appropriate disclosures. Click here for specifics.
38. “Product of Canada” and “Made in Canada” Claims
“Product of Canada," "Made in Canada" and similar terms used to describe the origin of a product must be truthful and substantiated. To make "Product of Canada” claims, virtually all of the product must be made in Canada. Where goods are partially made in Canada, “Made in Canada” claims can be made if appropriately qualified. Click here for specifics.
39. Native Advertising (Deceptively Formatted Advertisements)
Native Advertisements are created to resemble the design, style, and functionality of the media in which they are disseminated, which could make it difficult to distinguish between advertising and non-commercial content. Click here for specifics.
2023 Social Media Advertising Landscape: An Update from a Senior FTC Official
Holland & Knight LLP April 18, 2023. References FTC formal guidance and 'tips'
OECD Report Highlights Concerns over 'Dark Patterns'. Frankfurt Kurnit Klein & Selz PC/ Lex
This is a helpful explanation of the issue of dark patterns, what they are and why and how they transgress
Washington's zombie digital rulemaking
Mark Scott of Politico. Feb 29, 2024
Executive Order to Protect Americans’ Sensitive Personal Data
Above from the WH Feb 28, 2024
FTC Announces Agenda for 2024 PrivacyCon. Feb 27, 2024
Annual event on a wide range of privacy and data security research online on March 6
The Future Of Behavioral Advertising In Europe And The United States
InfoLawGroup LLP/ Lex. November 20, 2023
Some news for financial institutions
CFPB Advertising Rule: New Liability for Digital Marketing “Service Providers”; Klein Moynihan Turco LLP August 2022 (related to financial institutions only)
The Consumer Financial Protection Bureau (CFPB) is a U.S. government agency charged with ensuring that consumers are treated fairly by banks, lenders, and other financial institutions. In connection with this directive, the CFPB has turned its attention to financial firms that use targeted advertising to reach consumers. The recently issued CFPB Advertising – interpretive rule – identifies the circumstances in which digital marketing companies may be held accountable for violating federal consumer financial protection laws. According to the CFPB’s Advertising rule, “[d]igital marketers that are involved in the identification or selection of prospective customers or the selection or placement of content to affect consumer behavior are typically service providers for purposes of the law [emphasis added].” Once considered a “service provider,” marketers are then exposed to a new range of potential regulatory liability.
Venable's Ad Law on Telemarketing and Texting
Audio. April 16, 2024
Email Marketing Law and Google’s New Email Delivery Restrictions
Klein Moynihan Turco LLP October 17, 2023
CAN-SPAM: Alive and Well After All These Years
FKK&S August 14, 2023 covers Experian settlement
Native Advertising: A guide for Businesses
Enforcement Policy Statement on Deceptively Formatted Advertisements December 2015
Key extract from the Guide (but you should read the whole caboodle)
III. How to make clear and prominent disclosures in native advertising
39. Native Advertising (Deceptively Formatted Advertisements)
Native Advertisements are created to resemble the design, style, and functionality of the media in which they are disseminated, which could make it difficult to distinguish between advertising and non-commercial content. Native ads may appear on a page next to non-advertising content on news or content aggregator sites, social media platforms, or messaging apps. In other instances, native ads are embedded in entertainment programming, such as professionally produced and user-generated videos on social media. In still other instances native ads appear in email, infographics, images, animations, and video games.
* To be clear and conspicuous, such disclosures must, at a minimum, be prominent and visible enough for consumers to readily notice them
Guidelines for advertising in the Olympic & Paralympic Games
Finnegan July 24, 2024
Ring! Ring! Ring! Ring! Ring! It’s the Olympics Calling!
Broadcast Law Blog from David Oxenford July 23, 2024
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